Support
Write to us at hello@ruvo.ac. We answer on working days, usually the same or the next day.
Common questions
How do I connect a new iPad, iPhone or kitchen screen?
In the back office, where the devices are, create a one-time code for the venue and the device’s role. Open RUVO on the new device and enter the code. The code works for 10 minutes.
I forgot my PIN.
A manager or the owner sets a new PIN in the back office, where the staff are.
We lost a device.
In the back office, where the devices are, switch it off: it loses access at once.
Who issues the fiscal receipt?
Your fiscal cash register. RUVO records the payment method so the totals can be compared with the register.
How do we export our data or end the subscription?
Write to hello@ruvo.ac: we send your data in a standard format and close the account.
How do we delete the account?
The account holder can ask at hello@ruvo.ac to delete the account and all its data. We let you know when it is done.
Company
- Company
- TT DAILY KITCHEN DOO
- Tax ID (PIB)
- 113820680
- Address
- Cara Uroša 19, 11000 Beograd
- hello@ruvo.ac